My account has been compromised

Topic: Account | Updated: 02/03/2016

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If your account has been compromised (hacked) it means that someone stole your password and might be using your account.

How do Hackers Hack your Passwords?

Malware: is software that gets installed on your machine and performs unwanted tasks. Malware can causing serious computer invasion and damage (e.g., stealing passwords).
Phishing: hackers may often trick people into sending them their account details or claiming to be with Please note that BidCrowd will NEVER ask for your password.
Insecure password: using passwords across multiple websites or predicable passwords are insecure and are vulnerable.

Recovering your account

Before recovering your account please clean your computer of any viruses or malware.
First sign in to your account and change your password. If you can't sign in, try to reset your password. Please make your password is secure.

For more help with keeping safe online, contact customer support.

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